Newroll996 believes online casino gaming should be an enjoyable form of entertainment — not a burden. This page outlines all the self-control tools, safe play guidelines and support resources we provide for every one of our Malaysian members.
We provide a safe, responsible, and transparent gaming environment for every member in Malaysia.
Six self-control tools provided free of charge to help every Malaysian member play within comfortable, responsible limits.
Set the maximum amount you can deposit into your newroll996 account within a daily, weekly or monthly period. Once the limit is reached, the system will automatically block any further deposits until the limit period resets. Limits can be reduced immediately, but increasing a limit requires a 48-hour cooling-off period as an added safety measure.
Set the maximum loss you are willing to accept in a single gaming session. Once the loss limit is reached, newroll996 will automatically end your session and block access to games for a set period. This prevents you from continuing to play in an emotionally charged state after a string of losses.
Enable play time reminders in your newroll996 account settings. The platform will send you a notification every 60 or 90 minutes to remind you to take a break. You can also set a maximum daily play time limit — once reached, your session ends automatically. This helps prevent unintentional extended play sessions.
The temporary break option lets you suspend access to your newroll996 account for a period of your choice — 24 hours, 48 hours, 7 days or 30 days. During this time, you cannot log in, make deposits or join any games. Your balance remains safe and will be available once the break period ends.
If you feel you need to stop playing for an extended period or permanently, the permanent self-exclusion option at newroll996 is there for you. Once activated, your account will be permanently closed and you will not be able to re-register using the same details. This is a firm step we take seriously to support members who need it.
Members in recovery or looking to reduce the temptation to play can opt to disable all promotional communications from newroll996 — including bonus emails, offer notifications and in-platform promotional messages. This helps reduce external triggers that may prompt the urge to play at an unwanted time.
All newroll996 responsible gaming tools are accessible directly from your account with no need to contact customer support. Here are the simple steps to activate each control tool:
Go to newroll996 login page and enter your username and password. Make sure you are using a secure device and network to access your account.
Click your profile icon in the top right corner of the newroll996 platform, then select "Account Settings" or "My Account" from the dropdown menu.
In your account settings, you'll find a dedicated tab or section labelled "Responsible Gaming" or "Self-Control". Click it to view all available tools.
Choose the type of limit you want to set — deposit limit, loss limit, play time, temporary break or self-exclusion. Enter the value that suits your needs.
For added security, significant limit changes require verification via an OTP code sent to your registered email or phone number. This ensures that no one else can modify your limits without your authorisation.
Important Note: Limits can be reduced at any time, effective immediately. However, to add limit or disable existing limits, a 24–72 hour cooling-off period applies as a precautionary measure. This is by design — to ensure that decisions made in an emotional state cannot be acted on immediately.
Answer these questions honestly to assess whether your gaming habits are in a safe zone.
Responsible gaming experts recommend keeping deposit limits to no more than the following percentage of your monthly income:
The figures above are general suggestions only. Everyone's situation is different — choose limits that genuinely reflect your personal financial position.
Spot the early warning signs before a gaming habit becomes a bigger problem. Nobody plans to develop a gambling issue — it happens gradually. Go through this checklist honestly.
Five core principles we recommend to every newroll996 member to ensure a fun and controlled gaming experience.
Only deposit to newroll996 with money you can afford to lose entirely without affecting your basic needs — rent, food, utility bills and emergency savings should always come first.
Before starting a gaming session at newroll996, decide on a time limit and a spending limit for that session. Use the in-platform limit tools and stick to your decision even when you are on a winning streak.
Every hand of blackjack, baccarat, or any other game at newroll996 is independent and random. Losses in one session cannot be "recovered" by playing longer or drastically increasing your bet size.
Taking a screen break every hour is important. Light physical activity, having a meal or simply connecting with the people around you helps maintain a healthy perspective on gaming.
Avoid playing at newroll996 when you are feeling stressed, angry, upset, or after consuming alcohol. Decisions made in an emotionally unstable state often lead to regret and exceeding the limits you have set.
At newroll996, responsible gaming is not just a section buried in a policy document that rarely gets read. It is a core value that shapes every product decision we make — from interface design and how we structure promotions, to how our support team is trained to engage with members who show signs of distress.
We understand the Malaysian market. Many of our players are young professionals who unwind with a game of blackjack or baccarat at newroll996 after work — much like their friends catching a Malaysia Super League or EPL match on the weekend. They play within reasonable limits, enjoy it as entertainment, and have no issues with their habits. These players make up the majority of our members, and we want them to keep having a great experience.
At the same time, we recognise that a small number of players may struggle to keep their gaming habits in check. This is an industry reality that newroll996 cannot and will not ignore. That's why we invest in self-control tools that genuinely work — not tools that are hard to find or require a lengthy process to activate, but tools that are easily accessible directly from your account settings in just a few clicks.
One often-overlooked aspect of responsible gaming is proactive financial control. Well before gaming starts to feel like a problem, you can already take preventive steps. Set a monthly deposit limit on your newroll996 account based on a reasonable entertainment budget — an amount you're fully comfortable losing without affecting your day-to-day finances. If you use DuitNow or Touch 'n Go eWallet for deposits, this limit adds an extra layer of protection to ensure your entertainment spending never exceeds what you've set aside.
For members who recognise they need more support than a deposit limit can provide, newroll996 offers both temporary break and permanent self-exclusion options. We want to be clear about one thing: using these tools is not a sign of weakness. On the contrary, it reflects maturity and the courage to make the best decision for yourself and your family. The newroll996 support team will process self-exclusion requests promptly — no unnecessary questions, no attempts to talk you out of your decision.
We also want to address the impact of problem gambling on the loved ones around a player. If you are a family member or friend concerned about someone's gambling habits, newroll996 can help. With reasonable evidence of a family interest, we can assist with the self-exclusion or account suspension process. Contact our support team for more details on how this works.
Another area newroll996 takes seriously is the protection of minors. The minimum age requirement of 18 years is a line that cannot be crossed under any circumstances. Our age verification system operates continuously to detect and prevent access by underage individuals. If you suspect someone under 18 is using a newroll996 account, please notify us immediately via Live Chat or email at support@newroll996.best.
Finally, we want to remind all newroll996 members of one fundamental truth about gambling: the house always has a long-term edge. No betting system, secret strategy, or "proven technique" can overcome the mathematics behind every game over the long run. Playing at newroll996 with this understanding — that every ringgit you deposit is for entertainment, not investment — is the foundation of a healthy and enjoyable gaming experience for the long term.
The newroll996 support team is ready to help you activate self-control tools or discuss the options available to you.
We listen without judgment. Reach out to us — it's the bravest first step you can take.
All responsible gaming requests are handled in strict confidence. Your information is never shared with any third party.
Read Full Privacy Policy →Answers to the most frequently asked questions from Malaysian members about self-control tools and responsible gaming at newroll996.
Register today and enjoy an online casino platform that genuinely prioritises member safety and wellbeing. Free self-control tools, 24/7 Bahasa Malaysia support and a minimum deposit as low as RM10.
Daily, weekly or monthly
Automatic control per session
Play time reminders and limits
1 day to 30 days
Permanent account closure
Stop all marketing messages